The website is owned and operated by R. Twining and Co. Ltd.
We recognise that many visitors to our site are concerned about
the information they provide and how we treat this information.
Because of this we adhere strictly to Directive 2002/58/EC of the
European Parliament and of the Council of 12 July 2002, concerning
the processing of personal data and the protection of privacy in
the electronic communications sector, and the Data Protection
Our Policy - Twinings respects your right to privacy. When you
visit the site, we may collect information on two different levels
about your visit: (1) statistical information, collected as you
browse the site, and (2) personal information which you knowingly
give to us. Parts of our Site may contain links to third-party Web
sites for your convenience and information. When you access a
non-Twinings Website, even one that may contain our company logo or
subsidiary logos, please understand that we do not control the
content and are not responsible for the privacy practices of that
site. We suggest that you carefully review the privacy policies of
information practices of those Websites linked to from our Site.
These other sites may send their own cookies to users, collect
data, or solicit personal information.
In general this site service automatically gathers certain usage
information such as the number and frequency of visitors to our
website, very much like the television ratings that tell the
networks how many people tune into the programmes. We only use such
data in the aggregate. The collected data helps us to determine how
much our consumers use parts of the site so that we can improve our
site to assure that it is as appealing as we can make it for as
many of you as possible. Ovaltine.co.uk uses technology nick-named
Cookies that tells us how and when the pages on our site are
visited and by how many people. Ovaltine.co.uk cookies do not
collect personal identifiable information and we do not combine
information collected through cookies with our personal
identifiable information to tell us who you are or even what your
screen name or email is.
This website uses Google Analytics, a web analytics service
provided by Google, Inc. ("Google"). Google Analytics uses
"cookies", which are text files placed on your computer, to help
the website analyze how users use the site. The information
generated by the cookie about your use of the website (including
your IP address) will be transmitted to and stored by Google on
servers in the United States . Google will use this information for
the purpose of evaluating your use of the website, compiling
reports on website activity for website operators and providing
other services relating to website activity and internet usage.
Google may also transfer this information to third parties where
required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP
address with any other data held by Google. You may refuse the use
of cookies by selecting the appropriate settings on your browser,
however please note that if you do this you may not be able to use
the full functionality of this website. By using this website, you
consent to the processing of data about you by Google in the manner
and for the purposes set out above.
Sometimes we may specifically ask for information about you when
you sign up to use a service. We will need certain information such
as name, address, Internet address, in order to provide the service
to you. We may also use that information to let you know of
additional products and services about which you may be interested.
Any time after you register with us you may (a) opt out of
receiving such communications by either e-mailing us your request
or clicking on the link at the bottom of the e-mail alerts you may
receive, and (b) update your contact and your personal information
by notifying us of changes to the information previously given to
us. We do not use nor disclose information about your individual
visits to Ovaltine.co.uk or information that you may give us such
as your name and address or email address to any company that is
not a subsidiary or parent company of Twinings, unless it is
required by law, or unless you specifically authorise us to do so.
We do not sell nor rent our list of customers to anyone. If we
post those changes here so that you will always know how we deal
with any personal information that we gather, how we might use that
information and whether we will disclose it to anyone. Regardless
your Personal Information in accordance with the version of the
policy in place at the time you provided your information, unless
you give your express consent for us to do otherwise.
Like many companies, we use "cookie" technology on our web site.
These cookies are small text-only strings that store information in
the memory of your browser. There are several reasons we may use
Persistent Cookies. These cookies contain only a unique number,
so when you log in they can tell us whether you've visited us
before or if you are a new visitor. These cookies do not obtain any
personal information about you or provide us with any way to
contact you, and they do not extract any information from your
which you have the greatest interest, so that we can provide more
of what you may want.
Session Cookies. These cookies are used to store information
about your current visit to our site, such as if you have logged in
successfully or if you have entered information into an electronic
form. We use these cookies to personalise information and to help
with on-line services. They can also provide us with a quick and
convenient means of keeping site content fresh and relevant to your
interaction as well, which improves the utility of our site by
being able to securely store any personal data that you have shared
with us. These cookies are deleted the moment you close your
Most browsers automatically accept cookies, but you can usually
the preferences in your browser. If you turn off cookies, there may
be some features of our site that will not be available to you and
some Web pages may not display properly.
In some instances it may not be possible to register for our
services or products if you are under eighteen (18) years of
Privacy you can contact us as R.Twinings and Co. Ltd, South Way,
Andover, Hants, SP10 5AQ. If you do not agree to these terms and
conditions, do not use this site.